Privacy policy
Written to be read. We take no card payments and store no payment details, so there are no card numbers here to lose.
This page explains what Steel Creek Off-Road LLC collects, why, and what we do with it. It is written to be read, not to be
skipped.
What we collect
| Information | Why we have it |
|---|---|
| Name, billing and delivery address | To process your order and get the freight to the right place |
| Email address | Order confirmations, payment instructions, shipping notifications |
| Phone number | So we or the carrier can reach you about your delivery |
| Vehicle details and VIN, if you send them | To confirm a part fits before you buy |
| Order history | To honour the warranty and process returns |
| Website usage data | To understand which pages are useful and to keep the site working |
What we do not collect
We do not accept card payments and we store no payment details, so we never hold a card number or a bank credential. We do not buy personal data from third parties and we do not build advertising profiles.
Who we share it with
- Freight carriers and couriers, who need your name, address and phone number to deliver.
- Our bank, when a transfer is reconciled against an order.
- Our web host and email provider, who process data on our behalf under contract.
- Authorities, where we are legally required to.
We do not sell your personal information to anyone, for any purpose.
How long we keep it
Order records are kept for as long as we need them for tax and warranty purposes, which is seven years. Enquiries
that do not become orders are deleted after two years. Website analytics are retained in aggregate.
Your rights
You can ask us what we hold about you, ask us to correct it, or ask us to delete it where we are not required to
keep it. Email sales@steelcreekoffroad.com and we will respond within 30 days. Depending on where
you live you may also have the right to opt out of the sale of personal information. We do not sell it, so there is
nothing to opt out of, but the right is yours to exercise.
Security
This site is served over HTTPS. Access to order data is limited to the people who need it to fulfil orders. No
system is perfect, and we would rather say that than claim otherwise.
Children
This site is not intended for anyone under 18 and we do not knowingly collect information from children.
Contact
Steel Creek Off-Road LLC, 12478 Gateway Blvd E, El Paso, TX 79927.
sales@steelcreekoffroad.com, (915) 321-4525.
Last updated: August 22, 2026.
Talk to us
Steel Creek Off-Road LLC
12478 Gateway Blvd E
El Paso, TX 79927
(915) 321-4525
sales@steelcreekoffroad.com
Monday to Friday, 8:00am to 5:30pm MT. Saturday, 8:00am to 12:00pm MT.